License and activation

Flowguard uses a license system for automatic updates and subscription validation. This page explains how to activate, manage, and troubleshoot your license.

How licensing works

All Flowguard plans include the same features:

• All step types
• Scheduled flows
• Website monitoring
• PDF reports
• Email and webhook notifications
• Test mode protection
• Local or remote execution

Plans differ only in:

• Monthly quota - Number of test runs and monitoring checks
• Site limit - Number of WordPress sites you can activate

You get every feature on every plan.

Plans overview

Plan	Price	Sites	Monthly Test Runs*	Monthly Uptime Checks*
Starter	$49/year	1 site	100 runs	10,000 checks
Pro	$199/year	10 sites	1,000 runs	100,000 checks
Enterprise	$399/year	1,000 sites	5,000 runs	500,000 checks
Lifetime	$699 one-time	1,000 sites	7,500 runs	750,000 checks

* All values represent monthly usage limits and are reset on a monthly basis.

Lifetime Deal

The Lifetime plan is available exclusively during the Early Bird phase and will be discontinued afterward. Pay once, use forever.

Activating your license

Step 1: Purchase a license

1. Visit flowguardwp.io/pricing
2. Choose your plan
3. Complete the purchase
4. You'll receive a license key via email

Step 2: Enter your license key

1. In WordPress admin, go to Flowguard > License
2. Enter your license key in the activation field
3. Click Activate License
4. You'll see a success message when activated

TIP

Your license key looks like: XXXX-XXXX-XXXX-XXXX

Step 3: Verify activation

After activation, you should see:

• A green "Active" status badge
• Your license expiration date
• Current quota usage
• The number of sites activated

Managing your license

Viewing license status

Go to Flowguard > License to see:

• Status: Active, Inactive, or Expired
• Expiration Date: When your license renews
• Sites Used: Number of sites activated vs. limit
• Quota Usage: Current month's test runs and monitoring checks

Deactivating a license

If you need to move your license to a different site:

1. Go to Flowguard > License
2. Click Deactivate License
3. Confirm the deactivation
4. The license can now be activated on another site

WARNING

Deactivating your license will disable Flowguard features on this site until you reactivate.

Renewing your license

Flowguard subscriptions renew automatically. When your license is about to renew:

1. You'll receive an email reminder
2. Your payment method will be charged
3. Your license extends automatically
4. Quota resets for the new billing period

To manage your subscription:

1. Visit flowguardwp.io/customer-dashboard
2. View or update payment methods
3. Change plans or cancel

Quota system

Understanding quotas

Your plan includes monthly quotas for:

• Test Runs: Each time you run a flow (manual or scheduled)
• Uptime Checks: Each monitoring health check performed

Quotas reset on your billing cycle date each month.

Checking your usage

View current usage in:

• Flowguard > Dashboard - Quick overview
• Flowguard > License - Detailed breakdown

What happens when quota is exceeded?

If you reach your quota limit:

• Flows won't execute until next billing cycle
• Monitoring checks pause until reset
• No data is lost
• You can purchase add-ons for immediate additional quota

Add-on packages

Need more quota mid-cycle? Purchase add-on packages:

• Additional test run bundles
• Additional monitoring check bundles

Add-ons are one-time purchases that add to your current month's quota.

Automatic updates

With an active license:

1. Update notifications: See update notices in WordPress
2. One-click updates: Update Flowguard like any other plugin
3. Changelog: View what's new before updating
4. Rollback: Contact support if you need a previous version

Enabling updates

Updates are enabled automatically when your license is active. To verify:

1. Go to Plugins > Installed Plugins
2. Find Flowguard
3. If an update is available, you'll see "Update Now"

Troubleshooting

"Invalid License Key"

Possible causes:

• Typo in the license key
• License was refunded or cancelled
• License has been deactivated

Solutions:

1. Double-check the license key for typos
2. Copy/paste from your purchase email
3. Check your account at flowguardwp.io
4. Contact support if the issue persists

"License Limit Reached"

Cause: You've hit the maximum number of site activations for your plan.

Solutions:

1. Deactivate the license on a site you no longer use
2. Log into your account and manage activations
3. Upgrade to a higher plan

"License Expired"

Cause: Your subscription has ended or payment failed.

Solutions:

1. Check your payment method at flowguardwp.io/customer-dashboard
2. Update billing information if needed
3. Renew your subscription
4. Features restore immediately upon renewal

"Connection Error"

Cause: WordPress can't connect to the license server.

Solutions:

1. Check your server's internet connection
2. Verify your firewall allows outgoing HTTPS connections
3. Try again in a few minutes
4. Check if wp_remote_get is working on your server

License not showing as active

If you've activated but features aren't working:

1. Clear cache: Clear any caching plugins
2. Refresh: Go to another admin page and back
3. Re-verify: Click "Verify License" if available
4. Reactivate: Deactivate and reactivate the license

Privacy and data

What data is sent?

When activating a license:

• Your license key
• Your site URL
• WordPress version
• Flowguard version

What data is NOT collected?

We never collect:

• Your flow content or configurations
• User data from your site
• Test results or logs
• Personal information from your visitors

GDPR compliance

Flowguard's licensing system is GDPR compliant. License data is used only for:

• Validating your license
• Delivering updates
• Anonymous usage statistics

Frequently asked questions

Can I use one license on multiple sites?

Yes, depending on your plan:

• Starter: 1 site
• Pro: 10 sites
• Enterprise: 1,000 sites
• Lifetime: 1,000 sites

What happens if my payment fails?

• You'll receive an email notification
• There's a grace period to update payment
• Features continue during the grace period
• After the grace period, license becomes inactive

Can I upgrade or downgrade my plan?

Yes. Visit your account to change plans. Upgrades take effect immediately with prorated billing.

Do staging/development sites count against my limit?

Staging and development sites (localhost, .local, .dev, .test domains) typically don't count against your site limit. Contact support if you have questions.

How do I transfer my license to a new site?

1. Deactivate on the old site
2. Activate on the new site
3. That's it.

Can I get a refund?

Yes, there's a 14-day money-back guarantee. Contact support for assistance.

Getting help

If you have license issues:

1. Check this documentation first
2. Visit our FAQ
3. Contact support at flowguardwp.io/support

When contacting support, include:

• Your license key (last 4 characters only)
• Your site URL
• Description of the issue
• Any error messages

Related documentation

• Getting Started - Initial setup guide
• Settings - Configure Flowguard
• Scheduled Flows - Set up automated testing